resident portal


What is your Pet Policy?

Most pets within our breed restrictions are welcome at our residences. We allow up to 2 pets per unit with a maximum combined weight of 50 lbs. A Pet Rent of $50/month is added to your rent for the first pet, and $25 for a second. There is a one-time Pet Placement Fee and all service/ESA animals must be verified via the PetScreening application process.
Pets must be leashed and accompanied by their owner at all times. Pet owners are required to immediately pick up and dispose of any pet waste.

PetScreen App

Is Renters Insurance Required?

Yes, we do require renters insurance at all of our residences. We do have an insurance policy that we can provide for you at a cost of $13/month. If you choose to obtain your own policy, you are welcome to use that.

How do I apply and is there an Application Fee?

Each adult must submit separate applications and there is an application fee per applicant.  For Pet Owners: There is a one-time Pet Placement Fee and service/ESA animals must be verified via the PetScreening application process.

apply online

I need to report an issue, who do I call?

For all non-emergency maintenance items, please log in to your RESIDENT PORTAL to create a Maintenance Request. For Emergency Maintenance items, please call the Emergency-Only Maintenance Line listed in your welcome packet and someone will get back to you ASAP.

resident portal

Can I pay my rent online?

Yes. You can pay your rent online through the RESIDENT PORTAL. Instructions for setting this up are included in your Move-In Packet.

resident portal

How do I get mail?

Each address is associated with a unique mailbox number/tower assignment. If you did not receive mailbox keys or the assignment from Caliber Property Management, you will need to contact the local post office noted on your Utility Contact Sheet. For further questions, please contact us.

My power/ internet/ TV went out.  What do I do?

If you experience a utility outage of any sort, please contact the related utility company noted on your Utility Contact Sheet.


Want more information on Renting? Please use the form to tell us what you’re looking for and we will be in touch! Feel free to give us a call - 515-333-4403

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3611 NE Otterview Cir #42, Ankeny, IA 50021 | 515-333-4403
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